SALESFORCE-LOYALTY-MANAGEMENT DUMPS FREE DOWNLOAD - SALESFORCE-LOYALTY-MANAGEMENT RELIABLE GUIDE FILES

Salesforce-Loyalty-Management Dumps Free Download - Salesforce-Loyalty-Management Reliable Guide Files

Salesforce-Loyalty-Management Dumps Free Download - Salesforce-Loyalty-Management Reliable Guide Files

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Salesforce Loyalty Management Accredited Professional Exam Sample Questions (Q67-Q72):

NEW QUESTION # 67
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?

  • A. On the Transaction Journal Related List, Linked to Loyalty Program Member
  • B. On the Member Benefit Related List, linked to Loyalty Program Member
  • C. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
  • D. On the Voucher Related List, linked to Loyalty Program member

Answer: B

Explanation:
Personalized benefits for each Loyalty Program member can be displayed On the Member Benefit Related List, linked to Loyalty Program Member (B). This related list can be configured on the Loyalty Program Member page layout to show the specific benefits that a member is entitled to, based on their tier and personalized criteria. This setup allows for a clear and organized display of benefits, making it easy for members and administrators to understand the perks associated with each member's status.


NEW QUESTION # 68
A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

  • A. Salesforce Marketing Cloud
  • B. Salesforce Reports and Dashboards
  • C. Custom coded solution
  • D. Salesforce Customer Data Platform

Answer: D

Explanation:
To set up Promotion Market Segments for members within a specific age range and with certain preferences, the recommended solution is:
D: Salesforce Customer Data Platform (CDP), which allows for the creation of detailed segments based on a wide range of criteria, including demographic data and expressed preferences.


NEW QUESTION # 69
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program.
The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?

  • A. Enable Experience Cloud and customize the Loyalty Member Portal
  • B. Install the Salesforce Loyalty Member Mobile App
  • C. Create and implement a feature-rich Loyalty Member Mobile App
  • D. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience

Answer: A


NEW QUESTION # 70
How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

  • A. Ensure Loyalty data is enabled and mapped in the CDP daily.
  • B. Configure Loyalty data in the CDP through S3 buckets (Cloud).
  • C. Configure Loyalty Management Bundle Data Mappings.
  • D. Configure the Loyalty Data Accelerator Package.

Answer: C

Explanation:
Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits, is made available in Salesforce CDP through Configure Loyalty Management Bundle Data Mappings (D). This approach involves setting up specific data mappings within Salesforce CDP to ensure that data from Loyalty Management is correctly ingested, transformed, and made available within CDP for further analysis and segmentation.


NEW QUESTION # 71
A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?

  • A. Create a Screen Flow
  • B. Embed Loyalty Member Profile Cards
  • C. Develop a custom component
  • D. Create formula fields on Case Object

Answer: B


NEW QUESTION # 72
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